Please contact us on our contact form if you are unsure whether your payment went through, and we can check to see if your booking has completed. Please also check your bank account to see if any payment has been attempted and your emails, including junk/spam folders, to see if you have received a confirmation email.
Articles in this section
- What payment cards do you accept for an online booking?
- I have received an error message when making a booking - What should I do?
- Why am I booking into a time slot?
- What if I'm running late for my time slot?
- I'm unsure if my booking has been successful - what do I do?
- I may have two bookings, what do I do?
- I've booked the wrong tickets, what do I do?