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  1. Madame Tussauds Sydney
  2. Booking Help
Booking Help

Booking Help

Help with making and changing bookings

Online Booking Help

  • What payment cards do you accept for an online booking?
  • I have received an error message when making a booking - What should I do?
  • Why am I booking into a time slot?
  • What if I'm running late for my time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?
See all 7 articles

Tickets and E-mail Confirmations

  • What do I need to collect my tickets?
  • I haven't received my print@home tickets?
  • I have booked my tickets, but not received an e-mail confirmation?
  • I have purchased tickets for someone else to use, how do they collect their tickets?

Amending a Booking

  • Can I change the date/time of my booking?
  • Can I cancel my booking?
  • I cannot make my visit - can someone else use my tickets?
  • How do I add/remove tickets to my order?
  • Can I make a provisional booking?

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