Our award-winning customer service team is standing by to answer any questions via online chat. Click the chat button on the bottom right of your screen to start a live chat with our representative.
Live chat is available from 9am-5pm.
We know that you may have some questions before or after visiting us so we’ve developed our Help Centre. Simply use the "Have a Question" button at the bottom of the home page to find the answers to our most frequently asked questions. Alternatively, please click here.
Our guests have multiple channels to contact us should they need to for assistance with a booking, to discuss their recent visit or for help with a general enquiry. We recently launched our new Help Centre on our website here which has answers to all of our frequently asked questions and more. By typing your question into the search bar, you will find pages which may be relevant to your question.